WHICH COUNTRIES DO YOU SHIP TO?
Please see table below.
HOW MUCH IS SHIPPING COST?
Shipping costs will be calculated at checkout based on your delivery address and parcel weight. Depending on your address and type of products the rate will differentiate.
DO YOU OFFER FREE SHIPPING?
Yes. Please see threshold for free shipping in table below.
WHO DO YOU USE FOR SHIPPING?
All orders will be shipped via PostNord, GLS, UPS, or a similar freight forwarder.
Once your order is dispatched from Dynello IVS, you will be notified via the email address that you provided during checkout. The notification email is sent from the freight forwarder, for example GLS, or Dynello and includes details about your unique tracking ID. All packages are sent from Dynello IVS's business address.
WHEN CAN I EXPECT TO GET MY ORDER?
All orders placed before 12.00 (pm) and if the order is accepted by Dynello IVS will be processed the same working day. All orders placed after 12.00 (pm), on the weekend, or on bank holidays, will be processed the next working day.
Delivery time is 2-7 working days depending on your address.
Products that are sold out of stock will be sent as soon as they are in stock again.
IF I DID NOT RECEIVE MY ORDER CONFIRMATION?
You may have entered your email address incorrectly. You can correct it yourself online, after which you can write to us at firstname.lastname@example.org and ask us to send a new order confirmation.
The email can also get stuck in your own SPAM filter.
WHAT ABOUT IMPORT DUTIES FOR COUNTRIES OUTSIDE EU?
For countries outside EU, such as Australia, taxes and duties may apply at import. When applicable, it is the customer's responsibility to pay any relevant fees, taxes, and/or duties in the country of import. Dynello IVS is not responsible for any shipping delays caused by outstanding import taxes.
|€6||€6||€6||Orders over €99|
|€10||€10||€10||Orders over €99|
|€12||€15||€15||Orders over €99|
|€17||€22||€25||Orders over €99|
|€20||€35||n/a||Orders over €149|
|€24||€35||n/a||Orders over €149|
*Dynello Rewinder II (including Bundles with item) are not sold in Australia.
All prices in Euro and excl. taxes